When a survey is available, you will be sent an email invitation. The specific cash reward you will accumulate and/or prize draw will be indicated in the email on each occasion. The rewards vary depending on the length of the survey.

Cash reward process

Cash rewards are accumulated to your balance once you complete the survey (the amount is indicated on the invitation email each time you are invited). Once your balance reaches R100, login to request that you are paid on the next payment batch by clicking 'redeem'. Your payments are made biannually as part of a batch, not individually. Therefore it may take up to 6 months to process. We pay the bank fees for you (unlike some panels) which is important - particularly in relation to cash payments - since payments to ATMs incur approximately 4x higher charges than PayPal and the bank uses a flat-fee structure. 

You are paid using the Standard Bank Instant Money system. Simply go to an ATM once you receive an email from SurveyCentric and an SMS notice from the bank. PLEASE REMEMBER to provide your cell phone number and name on your profile so that payments can be made, and to avoid forfeiting your rewards. You do not need a bank account with Standard Bank Instant Money. Payments must be withdrawn within 1 MONTH of processing by the bank otherwise they will expire.

IMPORTANT: Payment emails often end up in the spam folder.To prevent this, add to your address or contact list in your email software. For further tips please consult this article


Some surveys include prize draws. The survey-invitation email will indicate what the prizes are and how many prizes are offered at that particular time. Completing your profile is a requirement in order to qualify for an award.

Product samples

On occasion, you may be invited to test a new product, which may be sent to your home or tested at a central venue.